Betontools Australia is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy describes how Betontools Australia Pty Ltd collects, uses, secures, and discloses personal information.
The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
- Information you provide when you purchase goods or services, including your name, address, and contact details.
- Information derived from communications between you and us.
We also collect information about you when you use our website www.betontools.com.au. The only personal information we collect when you use our website is what you tell us about yourself — for example, by completing an online form when you request product information, or by sending us an email, in which case we will record your email address.
How we use your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information:
- To establish and maintain your relationship as a customer of Betontools Australia.
- To provide the products and services you have requested from us.
- To administer and manage those products and services.
- To respond to your enquiries.
- For direct marketing by email, including specials on products or services you have shown interest in.
If we contact you for marketing purposes without your prior consent, we will provide you with the opportunity to opt out of further marketing communications. If you receive any communication from Betontools Australia that you do not wish to receive, please contact us and we will remove your details from our mailing list.
Access to your personal information
In most cases, you can gain access to the personal information that Betontools Australia holds about you, subject to exceptions permitted by law. If you would like to check or update your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Security
Betontools Australia will take reasonable steps to keep secure any personal information we hold, and to keep this information accurate and up to date. Personal information is stored on secure servers or in secure files.
The internet is not always a secure method of transmitting information. Accordingly, Betontools Australia cannot accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information.
Changes to this Privacy Policy
We may review and revise this Privacy Policy from time to time. Any updated version will be posted on our website at www.betontools.com.au. We suggest you visit our website periodically to keep up to date with any changes.
Contact us
If you have any questions, concerns, or complaints in relation to this Privacy Policy or our information handling practices, please contact us at sales@betontools.com.au.