Shipping
Shipping
Delivery Area:
- Betontools
delivers products anywhere in Australia* (Subject to conditions).
- International
shipping is not available. Please email us at sales@betontools.com.au to make
special arrangements.
Delivery Terms and Conditions:
- No
goods can be shipped to a PO Box or Parcel Locker
- During
free shipping promotions, exclusions may apply to remote areas, including
remote islands.
- Betontools
reserve the right to change or withdraw free delivery at any time. You
will be entitled to a refund or cancellation should you not wish to
proceed with the order.
- Shipping
quotes and charges for over-size products are based on shipping to a
commercial property and the receiver having a forklift to unload the
shipment at the receiving end. Other circumstances may incur
additional cost.
- Some
over-size shipments may require Special Delivery Conditions such as
tail-gate truck delivery if the receiver does not have a forklift and this
will incur more cost than the standard quoted rates. Please check the
product description and ask us for more details if it is not clearly
specified on the product.
Free Shipping promotion:
- During
"Free Shipping Australia Wide" promotions, terms and conditions
may apply for free shipping to regional areas in Australia. Freight
charges may be incurred for orders shipped outside of Metro areas.
- Free
Shipping is eligible for any purchase over $199. Exclusions apply for the
following purchases and will incur a shipping charge:
- Purchases
delivered to out of metro or remote areas, including islands.
- Products
that exceed 1m in length or over 20kg in weight or 0.25 cubic metre in
volume.
- These
Supplier Brands are in the Free shipping above $199 and if Oversized
Conditions Apply, Soroto, Battipav, Flextool, Maxwatt*, Mikasa, Sigillo,
OX Tools, Bianco Pumps, Claytech Pumps, Marshalltown Kraft Tools, Belle
Mixers, Hoppt and Rokamat
- Free
Shipping promotion period is only valid for a limited time and subject to
terminate at our discretion.
- You
will be contacted prior to delivery to confirm freight charges.
- We
will try our best to do Free shipping or even deliver to a Nearest Courier
Depot, if you don’t have access to a Forklift. Contact us if you’re Not
sure.
Other options open to all our online customers, including:
- Click
& Collect -This option allows you to pick up your order from our Gladesville
store at no added cost. Once your order has been placed, we will contact
you to let you know when your order will be available for pickup.
Insurance:
- Betontools
does include insurance as part of any product purchased, no need to be
purchased separately to protect our customers from any lost goods.
- Betontools
does not accept liability for any goods lost when Proof of Delivery or
Photo of Goods by Courier Company.
Damaged Goods:
- We
recommend you immediately inspect any goods that we deliver to you or that
you collect from Betontools store, to ensure you are completely satisfied
with the goods, including that the goods are of acceptable quality, and
match the description we have provided to you.
Dangerous Goods:
- Dangerous Goods Not Covered in any Free Shipping, ask for quote.
Further Information:
- Please do not hesitate to contact one of our friendly staff members
to answer any further queries or concerns. The fastest way is to contact
us using or Live Chat service or email sales@betontools.com.au or Call 1800
238 668
·
Shop Address: 396 Victoria Road Gladesville NSW 2111 Opposite McDonalds